Fabora Privacy Policy

Last updated: 20 July 2026

This page explains, in plain English, how Fabora Platform Ltd handles information on the public Fabora website at faboraplatform.com and in the Fabora Steel Tools mobile app (see section 10). The logged-in Fabora RAMS app is a separate service with its own terms.

1. The short version

We keep data collection to a minimum. We don't sell your details, we only run analytics if you agree to it, and the only personal information we actively gather is what you choose to send us when you get in touch or start a trial.

2. What we collect, and when

When you use the contact form: we receive what you type, usually your name, company, email address, the type of enquiry and your message.
When you email us at info@faboraplatform.com, we keep your message and address so we can reply.
When you start a paid trial: our payments provider, Stripe, handles your card and billing details. We never see or store full card numbers ourselves.
When you browse, only if you agree: we use analytics to see which pages get visited. It is aggregated and is not used to identify you personally.
On the contact form: a quick spam check runs in the background to confirm the request is from a real person, not a bot.

3. Why we use it

We use this to reply to your enquiry, set up a trial when you ask for one, keep the site and form free of spam, and work out which pages are useful so we can improve them. That is the lot. We don't sell it or use it for anything else.

4. The providers we rely on

Running a website takes a few specialist services. Each one only gets the data it needs to do its job:

Vercel: hosts the website
Resend: sends and delivers our contact emails
Stripe: handles trial checkout and payments
Google Analytics and Ahrefs: website analytics, used only if you accept analytics cookies
Cloudflare Turnstile: the spam check on the contact form

5. Cookies

A couple of essential cookies keep the site working and remember your cookie choice. Analytics cookies only load if you say yes in the banner. Say no and the site still works exactly the same. You just won't show up in our analytics.

6. Our lawful basis (UK GDPR)

Where we handle personal data, we rely on your consent for analytics cookies, our legitimate interest in answering enquiries and protecting the site, and, for trial sign-ups, taking steps you have asked for before any contract.

7. How long we keep it

We hold enquiry emails and form messages only as long as we need them to deal with your query and keep sensible business records, then we remove them. Stripe keeps billing records for as long as tax and accounting rules require.

8. Your rights

Under UK data protection law you can ask to see the data we hold about you, have it corrected or deleted, or object to how we use it. Email us and we'll sort it out.

9. Asking us about privacy

For anything about your data, or a message you sent through the website, email us at info@faboraplatform.com.

10. The Fabora Steel Tools app (mobile)

Fabora Steel Tools is our offline calculator and reference app for steel fabrication, available on the App Store and Google Play. It is separate from this website and works very differently: your calculations, saved jobs, photos and preferences stay on your device. The app works fully offline and sends nothing off your device, with one exception: if you subscribe to Fabora Pro, the purchase itself is handled as described in section 11. The app has no accounts or logins and contains no analytics, advertising or tracking of any kind. The website analytics, cookies and providers described above do not apply to the app.

On-device storage: everything you enter or save (calculations, quotes, bend jobs, pipe offsets, photo markups, your company details and logo, and your unit and region preferences) is stored only on your device. None of it is uploaded, synced or shared, and deleting the app removes it.
Camera and photos: the Photo Markup tool lets you take a photo or pick one from your library to add measurements and notes, and you can save the marked-up image to your camera roll or share it yourself. Quotes can include a logo you pick from your library. Any image is used only on your device. The app never scans, indexes or uploads your photo library, and only receives the single image you choose or capture.
Files you export(PDF and DXF) are created on your device and handed to your phone's share sheet; where they go next is your choice.

Outside the subscription flow in section 11, the app gathers nothing, so there is no other app data for us to access, correct or delete, and the app shows no tracking-permission prompt. It is a professional utility suitable for all ages. Questions about the app's privacy? Email us at info@faboraplatform.com.

11. Fabora Pro subscriptions in the app

Fabora Steel Tools offers an optional paid subscription, Fabora Pro, bought through Apple's App Store or Google Play. Payment is taken by Apple or Google, not by us. We never see your card details.

To unlock your subscription across reinstalls and devices, the app uses RevenueCat, a subscription management service. RevenueCat processes your purchase history for this app, a randomly generated anonymous user ID, and basic device information needed to validate purchases. This identifier is not your name, email address or Apple or Google account, and we do not link it to you.

This information is used only to make your subscription work: starting your free trial, unlocking Pro features, restoring purchases and handling renewals and refunds. It is not used for advertising, it is not used to track you across other apps or websites, and it is never sold.

RevenueCat's own privacy policy is at revenuecat.com/privacy. You can manage or cancel your subscription at any time in your App Store or Google Play account settings.

12. Updates

If the website, the contact form or the providers above change, we'll update this page and change the date at the top.